I was waiting for a cash deposit to my Equitable PCI Bank yesterday. The person who supposed to deposit a sum of money to my account informed me that my account had converted already to Banco De Oro account meaning my Equitable account doesn’t exists anymore. This was what the teller told him. duh! If this so, why was that I haven’t received any notice from my branch? Imagine the hassle? If I knew this beforehand, I would not advise that person to deposit it to my Equitable account, I should have use another way of money transfer.
I’ve called up the Equitable hotline (fastphone) immediately, they’ve informed me that eventually the conversion of Equitable accounts to BDO accounts will take place soon, 100%. My branch had converted their accounts last November 10 as what the call center agent told me. She also asked me if I change my mailing address. I did not.
Its confusing already that my account number had changed. I will go to my Equitable Branch first thing in the morning on Monday to know my new BDO account number. I don’t know if they will replace my ATM card… what I know as of the moment is that I’ll go to the same branch I had my account regardless if BDO branch is nearer to my place. Depositors to converted Equitable account should make their deposit transactions to the nearest BDO branch. I wasn’t aware about the BDO and Equitable PCI Bank merge not until yesterday. 
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sorry for the inconvenience, as soon as we fully converted our branches, expect a broad banking service because at BDO, WE FIND WAYS.
i have savings in equitable bank poea branch, visa election. the equitable bank is now BDO…how to take my money there if one more years im staying here in ksa…is my money still in my account?what im going to do?thankz
Manuel Abuen, no need to removed your money from Equitable, they are converted already. I hope your last transaction is not 2 years ago otherwise it will be a dormant account. Ask somebody at home if they receive a letter from BDO and inquire for you. PCI 24hrs hotline is still working when they’ve converted my account and change my account number using your old account number.
Yes that sucks! i’ve been a depositor for ten yrs now. and working as OFW never been home for last 8 yrs. i keep on sendin money to my account and evrything goes well. Until then it becomes BDO but i didnt get any notice! Now im im freakin confuse can i stil have my money or what will happen! Please explain to me… have a great day!
may i know what is dormant acount?bec my last transactions is almost 2 years now and some more months before i will go vacation, so my savings money will be close?i cannot take it back?what is the best thing to do sir madam?my family didnt receive any notice from the bank..thank you…manuel ebuen from KSA
the bank is equitable bank- poea branch….thank u again
@Manuel, when your account is dormant, they will charge you a certain amount monthly. I’m not sure but my kids account were charged 100+ for being dormant.
@Inday, I hope you ask for your relatives to inquire about your account.