I was waiting for a cash deposit to my Equitable PCI Bank yesterday. The person who supposed to deposit a sum of money to my account informed me that my account had converted already to Banco De Oro account meaning my Equitable account doesn’t exists anymore. This was what the teller told him. duh! If this so, why was that I haven’t received any notice from my branch? Imagine the hassle? If I knew this beforehand, I would not advise that person to deposit it to my Equitable account, I should have use another way of money transfer.

I’ve called up the Equitable hotline (fastphone) immediately, they’ve informed me that eventually the conversion of Equitable accounts to BDO accounts will take place soon, 100%. My branch had converted their accounts last November 10 as what the call center agent told me. She also asked me if I change my mailing address. I did not.

Its confusing already that my account number had changed. I will go to my Equitable Branch first thing in the morning on Monday to know my new BDO account number. I don’t know if they will replace my ATM card… what I know as of the moment is that I’ll go to the same branch I had my account regardless if BDO branch is nearer to my place. Depositors to converted Equitable account should make their deposit transactions to the nearest BDO branch. I wasn’t aware about the BDO and Equitable PCI Bank merge not until yesterday.

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